Cookie Policy | Nameless Menu - Digital Menu Management

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and analyzing how you use our platform.

Our platform uses both first-party cookies (set by us) and third-party cookies (set by our service providers) to deliver our digital restaurant menu management services effectively.

2. How We Use Cookies

As a comprehensive B2B SaaS platform for restaurant menu management, we use cookies for several essential purposes:

Authentication & Security: Maintaining secure user sessions across our multi-tenant restaurant dashboard
Platform Functionality: Enabling drag-and-drop menu builders, real-time menu updates, and multi-language support
Payment Processing: Secure handling of subscription billing through Stripe integration
Analytics & Optimization: Understanding how restaurants use our platform to improve features and performance
Personalization: Remembering your dashboard preferences, selected restaurant, and interface settings
Communication: Enabling real-time notifications for menu updates and system alerts

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Cookie Name	Purpose	Type	Duration
session	Maintains user authentication state and session data across requests. Contains encrypted JWT token with user information.	HTTP Cookie	Session (expires when browser closes)	Nameless Menu
invite-token	Stores restaurant staff invitation tokens for secure user onboarding process.	HTTP Cookie	7 days	Nameless Menu
theme	Remembers user's preferred theme (light/dark mode) for consistent UI experience.	Local Storage	Persistent until cleared	Nameless Menu
selected-tenant	Stores the currently selected restaurant/tenant for multi-tenant dashboard navigation.	Local Storage	Persistent until cleared	Nameless Menu

3.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site and understand how visitors interact with our platform.

Cookie Name	Purpose	Type	Duration	Provider
_ga	Distinguishes unique users and tracks user interactions across the platform for analytics.	HTTP Cookie	2 years	Google Analytics
_ga_*	Contains campaign related information and calculates visitor, session, and campaign data for Google Analytics reports.	HTTP Cookie	2 years	Google Analytics
_gid	Distinguishes users for Google Analytics tracking within 24-hour period.	HTTP Cookie	24 hours	Google Analytics
_gat_gtag_*	Throttles request rate to Google Analytics to prevent overloading their servers.	HTTP Cookie	1 minute	Google Analytics
vercel-speed-insights	Collects performance metrics and page load times for platform optimization.	Local Storage	Persistent until cleared	Vercel

3.3 Payment Processing Cookies

These cookies are used by our payment processor Stripe to securely handle subscription payments and billing information.

Cookie Name	Purpose	Type	Duration	Provider
__stripe_mid	Fraud prevention and security for payment processing. Helps identify the machine used for payments.	HTTP Cookie	1 year	Stripe
__stripe_sid	Fraud prevention for Stripe payment processing during checkout sessions.	HTTP Cookie	30 minutes	Stripe
stripe_js	Enables Stripe's JavaScript library functionality for secure payment form handling.	Local Storage	Session	Stripe

3.4 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization for restaurant menu management.

Cookie Name	Purpose	Type	Duration
language-preference	Stores user's preferred language for multi-language menu management interface.	Local Storage	Persistent until cleared	Nameless Menu
currency-preference	Remembers selected currency for menu pricing display and management.	Local Storage	Persistent until cleared	Nameless Menu
menu-view-preferences	Stores user preferences for menu display options (grid/list view, sorting preferences).	Local Storage	Persistent until cleared	Nameless Menu
dashboard-layout	Remembers dashboard sidebar state and layout preferences for consistent user experience.	Local Storage	Persistent until cleared	Nameless Menu
notification-preferences	Stores user preferences for real-time notifications via SignalR connection.	Local Storage	Persistent until cleared	Nameless Menu

3.5 Third-Party Integration Cookies

These cookies are set by third-party services integrated into our platform for enhanced functionality.

Cookie Name	Purpose	Type	Duration	Provider
google-oauth-state	Maintains state during Google OAuth authentication flow for secure social login.	Session Storage	Session	Google
google-maps-api	Enables Google Maps functionality for restaurant location management and display.	Local Storage	Persistent until cleared	Google Maps
recaptcha	Prevents spam and abuse through Google reCAPTCHA verification on forms.	HTTP Cookie	6 months	Google reCAPTCHA

4. Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. However, please note that disabling certain cookies may impact the functionality of our restaurant management platform:

Essential cookies: Cannot be disabled as they are necessary for platform security and basic functionality
Analytics cookies: Can be disabled, but this may limit our ability to improve the platform
Functional cookies: Can be disabled, but you may lose personalized settings and preferences

Within your Nameless Menu dashboard, you can control certain data collection and notification preferences:

Analytics data sharing preferences in your account settings
Real-time notification preferences for menu updates
Marketing communication preferences
Data retention settings for your restaurant content

5. Third-Party Opt-Outs

You can opt out of certain third-party cookies and tracking:

Google Analytics: Install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout
Google Advertising: Manage your ad settings at https://adssettings.google.com
Stripe: Payment cookies are essential for billing functionality and cannot be disabled

6. Data Retention and Security

We implement industry-standard security measures to protect cookie data:

Encryption: All authentication cookies are encrypted using JWT with HS256 algorithm
Secure Transmission: Cookies are transmitted over HTTPS connections only
Access Controls: Strict access controls limit who can access cookie data
Regular Audits: We regularly audit our cookie usage and security practices
Data Minimization: We only collect and store necessary cookie data

Upon account cancellation or termination, all user-related cookies and stored preferences are permanently deleted from our systems within 30 days, except where retention is required by law.

7. International Data Transfers

Our platform operates globally to serve restaurants worldwide. Cookie data may be transferred to and processed in:

United States: Our primary servers and data processing facilities
European Union: For GDPR compliance and EU restaurant customers
Third-party providers: Google (Analytics), Stripe (Payments), Vercel (Hosting)

All international transfers are protected by appropriate safeguards including Standard Contractual Clauses and adequacy decisions where applicable.

8. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through:

Email notifications to registered users
In-app notifications within your dashboard
Updates posted on our website at least 30 days in advance

Your continued use of our platform after changes take effect constitutes acceptance of the updated Cookie Policy.

9. Your Rights

Depending on your location, you may have certain rights regarding cookies and personal data:

Right to Access: Request information about cookies we use
Right to Rectification: Correct inaccurate cookie-related data
Right to Erasure: Request deletion of your cookie data
Right to Portability: Receive your data in a structured format
Right to Object: Object to certain types of cookie processing
Right to Withdraw Consent: Withdraw consent for non-essential cookies

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

10. Contact Information

For questions, concerns, or notices regarding this Cookie Policy, please contact us:

Email: support@namelessmenu.com
Website: namelessmenu.dev/contact
Mailing Address: Nameless Solutions LLC, 1021 E Lincolnway Unit #1450, Cheyenne, WY 82001, United States
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM CET

For technical support and account-related inquiries, please use our support portal or contact our customer service team through the dashboard.

1. What Are Cookies?

2. How We Use Cookies

3. Types of Cookies We Use

session

invite-token

theme

selected-tenant

_ga

_ga_*

_gid

_gat_gtag_*

vercel-speed-insights

__stripe_mid

__stripe_sid

stripe_js

language-preference

currency-preference

menu-view-preferences

dashboard-layout

notification-preferences

google-oauth-state

google-maps-api

recaptcha